“I’m Your Personal Co-Driver—How Can I Assist You?” Assessing the Potential of Personal Assistants for Truck Drivers

User acceptance is widely recognized as a major factor for predicting the intention to use a technical device. As such, personal assistants for truck drivers pose significant design and function challenges. Long, solitary hours and comprehensive interaction with the vehicle open various possibilities for an assistant’s service. Including drivers’ requirements early in development is hence beneficial. This paper describes the result of an online survey intended to assess truck drivers’ attitudes toward personal assistants in the truck cabin. Its authors investigate the potential and the predicted acceptance of personal conversation, virtual, or robotic agents as interaction partners. They furthermore analyze how hedonic and pragmatic attributes affect the intention to use these personal assistants.     «

User acceptance is widely recognized as a major factor for predicting the intention to use a technical device. As such, personal assistants for truck drivers pose significant design and function challenges. Long, solitary hours and comprehensive interaction with the vehicle open various possibilities for an assistant’s service. Including drivers’ requirements early in development is hence beneficial. This paper describes the result of an online survey intended to assess truck drivers’ attitudes...     »