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Title:

The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments.

Document type:
Article; Journal Article; Randomized Controlled Trial; Research Support, Non-U.S. Gov't
Author(s):
McLennan, Stuart
Abstract:
BACKGROUND: The majority of physician rating websites (PRWs) provide users the option to leave narrative comments about their physicians. Narrative comments potentially provide richer insights into patients' experiences and feelings that cannot be fully captured in predefined quantitative rating scales and are increasingly being examined. However, the content and nature of narrative comments on Swiss PRWs has not been examined to date. OBJECTIVE: This study aimed to examine (1) the types of issu...     »
Journal title abbreviation:
J Med Internet Res
Year:
2019
Journal volume:
21
Journal issue:
9
Fulltext / DOI:
doi:10.2196/14336
Pubmed ID:
http://view.ncbi.nlm.nih.gov/pubmed/31573918
Print-ISSN:
1438-8871
TUM Institution:
Institut für Geschichte, Theorie und Ethik der Medizin
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