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Document type:
Report / Forschungsbericht 
H. Ehrari; H. B. Andersen; C. Valk, Y. Lu; T. Visser; R. Tolstrup Larsen; C. B. Korfitsen; H. Langberg; M. Randriambelonoro; B. Schäpers; T. Linner 
User acceptance and motivational strategies 
REACH2020 Deliverable D30 
This deliverable describes the results and reflections by the partners’ efforts on user acceptance and motivation strategies. The report presents the outcome of an identification and detailing of user acceptance and motivation strategies for the overall system (REACH, Touchpoints & Engine concept) and subsystems (Touchpoints, REACH toolkit elements), providing full consideration and detailing of ethical, privacy, legal and usability/accessibility aspects. The REACH system incorporates two strands of technological elements; on the one hand, sensing and monitoring elements, and, on the other hand, motivational and physical engagement elements. For both types, user acceptance is critical allowing for a user experience that leads to (intrinsic, extrinsic, etc.) motivation to more physical activity. The remainder of this Deliverable is structured as follows. First, we introduce the REACH-specific interplay of the concept “user acceptance” with the linked concepts “behaviour change/motivation” and “personalization” in the context of (early) physical activation of elderly persons, and outline the related work and activities conducted in REACH (overall and per TP). Second, we present an analysis and structuring of acceptability drivers (ethical, privacy/security, legal, and accessibility considerations) per Touchpoint. From this we developed an integrated view that represents REACH specific know-how about how to use these acceptability drivers to integrate advanced ICT-driven technology for early detection and intervention use cases seamlessly into age inclusive communities. Third, we present our findings in the context of the development of acceptability drivers for the use of sensing and monitoring elements. We conclude the deliverable by outlining acceptability related evidence and examples from REACH trials (based on Deliverable D27 findings), and by summarizing the overall findings of this deliverable. 
user acceptance, user experience, digital engagement, personalisation, innovation management, physical activity, active ageing, active and healthy ageing, AHA, healthy ageing, physical activation, assistive technology, ageing society, older persons, ageing societies, demographic change, age inclusive communities, age-friendly communities, age-friendly, personalised healthcare, early detection, early intervention, prevention, empowerment of older persons, patient empowerment, patient involvement,...    »
Project title:
REACH2020 - Responsive Engagement of the Elderly promoting Activity and Customized Healthcare 
Horizon 2020:
Contracting organization:
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 690425. The content of this report does not reflect the official opinion of the European Union. Responsibility for the information and views expressed in the report lies entirely with the authors. 
Date of publication:
TUM Institution:
Chair of Building Realisation and Robotics