Many schools in Bavaria have introduced school lunch in recent years. For a successful offer quality standards must be fulfilled and customer satisfaction achieved. However, data indicate that numerous quality standards with regard to foods offered, organization and participation are often not met. At the same time customers are only moderately satisfied with those areas. Only some of the investigated factors significantly influence the performance of school lunches in terms of quality standards and customer satisfaction.
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Many schools in Bavaria have introduced school lunch in recent years. For a successful offer quality standards must be fulfilled and customer satisfaction achieved. However, data indicate that numerous quality standards with regard to foods offered, organization and participation are often not met. At the same time customers are only moderately satisfied with those areas. Only some of the investigated factors significantly influence the performance of school lunches in terms of quality standards...
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