The reuse of documented knowledge still represents a challenge for engineering design companies. Most
of the research and practice in knowledge management has focused on the systematic collection, storage,
and transfer of knowledge, assuming that if those actions are performed, the knowledge will be reused
automatically. However, this does not seem to be true. We conducted a research in order to understand
how the reuse of documented knowledge during the design process can be supported and based on that,
we developed the k-MORE methodology (Knowledge Management for Optimised REuse). k-MORE is
structured in six phases, in which methods and guidelines are suggested for the planning of the complete
knowledge reuse cycle. Especial focus is on the impact of each phase of the cycle on the moment of
knowledge reuse, which had been traditionally disregarded in research. All the planning is conducted
under consideration of the specific company's situation and the individual needs and behaviours of its
employees. We illustrate the industrial application of the methodology on the case study of a video
camera development company.
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The reuse of documented knowledge still represents a challenge for engineering design companies. Most
of the research and practice in knowledge management has focused on the systematic collection, storage,
and transfer of knowledge, assuming that if those actions are performed, the knowledge will be reused
automatically. However, this does not seem to be true. We conducted a research in order to understand
how the reuse of documented knowledge during the design process can be supported and b...
»