Managing user experience design: The role of a "storykeeper"

Particularities of user experience-UX highlight the need for effective management using special skills. A gatekeeper of experience should cope with quality requirements, user-centred methods and multidisciplinary teams, while influencing decision-making. Based on literature, experiences from an industrial project and a small empirical study, we identify the need for establishing the role of storykeeper and make a proposal for its description. A storykeeper´s main task is ensuring successful UX design. Required is a unique combination of manager, requirements enginner and design thinker skills.     «

Particularities of user experience-UX highlight the need for effective management using special skills. A gatekeeper of experience should cope with quality requirements, user-centred methods and multidisciplinary teams, while influencing decision-making. Based on literature, experiences from an industrial project and a small empirical study, we identify the need for establishing the role of storykeeper and make a proposal for its description. A storykeeper´s main task is ensuring successful UX d...     »