Accessing products instead of owning them is becoming increasingly popular. However, most marketing knowledge cannot simply be transferred to access. This dissertation investigates what perceptions cause consumers to prefer either consumption mode and how a company should ideally market a new access offer. Results show functional and monetary perceptions to be most important for consumers’ attitude towards consumption modes. Furthermore, product brands are only partly important in access offers and owners react differently to the introduction of an access offering compared to non-owners.
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Accessing products instead of owning them is becoming increasingly popular. However, most marketing knowledge cannot simply be transferred to access. This dissertation investigates what perceptions cause consumers to prefer either consumption mode and how a company should ideally market a new access offer. Results show functional and monetary perceptions to be most important for consumers’ attitude towards consumption modes. Furthermore, product brands are only partly important in access offers...
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