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Title:

Enhancing the selection of methods for customer integration in innovation processes through a process-oriented description framework

Author(s):
Fähling, Jens; Langer, Stefan; Schölkopf, Jan Michael; Leimeister, Jan Marco; Krcmar, Helmut; Lindemann, Udo
Pages contribution:
329 - 337
Abstract:
Basic aim of innovating is to provide products and solutions meeting the expectations and needs of their customers and stakeholders. Therefore, customer integration methods provide means to integrate these actors into the innovation process for gathering information, supporting in decisionmaking or creating and elaborating ideas or solutions. One central aspect in this regard is the selection of themost appropriate method for a specific task in the innovation process. This is due to, on the one...     »
Keywords:
Design management; Knowledge management and product life cycle management; Design collaboration and communication; Customer integration; Process management.
Editor:
Chakrabarti, Amaresh
Book / Congress title:
International Conference on Research into Design
Congress (additional information):
10.-12.01.2011
Congress city:
Bangalore, India
Publisher:
Research Publishing
Publisher address:
Indian Institute of Science, Bangalore, India
Year:
2011
Semester:
WS 10-11
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