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Title:

Customizing Context: Discovering the Optimal Integration of Context Data to Elevate ML-Driven Automated Support Ticket Classification

Document type:
Konferenzbeitrag
Author(s):
Fuchs, Simon; Wiehl, Nathalie; Wittges, Holger; Krcmar, Helmut
Non-TUM Co-author(s):
nein
Cooperation:
-
Intellectual Contribution:
Discipline-based Research
Book / Congress title:
Hawaii International Conference on System Sciences 2025
Congress (additional information):
Waikola Village, Kona, Hawaii, US
Year:
2025
Month:
Jan
Key publication:
Ja
Peer reviewed:
Ja
Commissioned:
not commissioned
Technology:
Ja
Interdisciplinarity:
Nein
Mission statement:
;
Ethics and Sustainability:
Nein
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