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- Title:
Improving Support Ticket Systems Using Machine Learning: A Literature Review
- Document type:
- Konferenzbeitrag
- Contribution type:
- Textbeitrag / Aufsatz
- Author(s):
- Fuchs, Simon; Drieschner, Clemens; Wittges, Holger
- Non-TUM Co-author(s):
- nein
- Cooperation:
- -
- Intellectual Contribution:
- Discipline-based Research
- Editor:
- AIS
- Book / Congress title:
- 55th Hawaii International Conference on System Sciences (HICSS)
- Congress (additional information):
- Maui, USA
- Year:
- 2022
- Year / month:
- 2022-01
- Month:
- Jan
- Fulltext / DOI:
- https://doi.org/%253Catt%253Adoi%253E
- Key publication:
- Nein
- Peer reviewed:
- Ja
- Commissioned:
- not commissioned
- Technology:
- Ja
- Interdisciplinarity:
- Nein
- Mission statement:
- ;
- Ethics and Sustainability:
- Nein
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