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Title:

Knowledge Evaluation for PSS Providers

Document type:
Konferenzbeitrag
Author(s):
Schenkl, Sebastian A.; Schmidt, Danilo M.; Schockenhoff, Damian; Maurer, Maik
Abstract:
Manufacturing companies being within the transformation process into a product-service system (PSS) provider face the challenge that they have to build up knowledge for successfully providing services. This paper presents an approach for evaluating the knowledge within a company and to specify the required knowledge for providing a specific PSS. Based on that, the knowledge gap can be derived. The basis are Multiple-Domain Matrix (MDM) based knowledge maps that model employees of the companies,...     »
Keywords:
knowledge management; knowlede maps; knowledge evaluation
Book / Congress title:
6th CIRP Conference on Industrial Product-Service Systems (IPS2 2014)
Date of congress:
01.05.-02.05.2014
Year:
2014
Quarter:
2. Quartal
Month:
Jan
Covered by:
Scopus
Fulltext / DOI:
doi:10.1016/j.procir.2014.01.011
Notes:
Systems Engineering
Semester:
SS 14
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