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Title:

Barriers to Mobile Government Adoption: An Exploratory Case Study of an Information Platform for Refugees in Germany

Document type:
Konferenzbeitrag
Author(s):
Rosenbaum, Janine; Zepic, Robert; Schreieck, Maximilian; Wiesche, Manuel; Krcmar, Helmut
Non-TUM Co-author(s):
ja
Cooperation:
national
Abstract:
Mobile government (m-government) is considered one of the most important trends in e-government research. Citizens increasingly use their smartphones to organize their affairs and governments strive to leverage that trend with mobile applications. Especially in the context of the refugee crisis in Germany, m-government is expected to add value to the integration process. It is widely anticipated that m-government provides benefits for refugees compared to traditional e-government because of the...     »
Keywords:
digital government, information technology, user study, non-­‐adoption, migrants
Intellectual Contribution:
Discipline-based Research
Book / Congress title:
18th European Conference on Digital Government
Congress (additional information):
Santiago de Compostela, Spain
Year:
2018
Month:
Nov
Peer reviewed:
Nein
Commissioned:
not commissioned
Technology:
Nein
Interdisciplinarity:
Ja
Mission statement:
;
Ethics and Sustainability:
Nein
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