The restaurant and foodservice market constitutes an important sales market for dairy companies. Due to the growing importance of this market the restaurant and foodservice industries' demand for dairy products was analysed and based on this analysis strategic action frame for dairy companies was developed. The strategic action frame includes both generalized marketing strategies for the restaurant and foodservice market of dairy products and a procedure for planning such strategies. The author has pursued these studies in co-operation with companies of the dairy industry and the wholesale trade, following a line of participative action research. The conclusions of this thesis present a prescriptive plan for a strategic approach to a growing market.
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