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Titel:

Standardization of Service Descriptions, Process Models and Forms in Public Administrations: Results from a Survey in Germany

Dokumenttyp:
Konferenzbeitrag
Autor(en):
Scholta, Hendrik; Balta, Dian; Wolf, Petra; Becker, Jörg; Krcmar, Helmut
Nicht-TUM Koautoren:
ja
Kooperation:
national
Abstract:
Public administrations face a high need for service orientation,process efficiency as well as digitalization of documents.Thus,service descriptions, process models and forms are relevant artifacts of administrative procedures.Due to their interrelation,an integrated standardization regarding these information artifacts is promising.Our overall research objective is to analyze initiatives that aim at a standardization regarding service descriptions,process models and forms in German public admini...     »
Intellectual Contribution:
Discipline-based Research
Kongress- / Buchtitel:
Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research, PhD Papers, Posters and Workshops of IFIP EGOV and EPart 2015
Kongress / Zusatzinformationen:
Thessaloniki, Greece
Jahr:
2015
Monat:
Sep
Key publication:
Nein
Peer reviewed:
Ja
International:
Ja
Book review:
Nein
commissioned:
not commissioned
Interdisziplinarität:
Ja
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