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Title:

Which capabilities matter for successful business process change?

Document type:
Zeitschriftenaufsatz
Author(s):
Jurisch, Marlen; Palka, Wolfgang; Wolf, Petra; Krcmar, Helmut
Non-TUM Co-author(s):
nein
Cooperation:
-
Abstract:
Purpose ? Business process change (BPC) initiatives are complex endeavors, which require many different sets of capabilities from the organization (e.g. IT, change management, project management capabilities). This study aims to examine which capabilities matter for successful BPC. Design/methodology/approach ? The paper posits that a structured analysis of case studies will help in identifying the capabilities relevant for BPC. Against this background, the paper adopted a case survey methodolog...     »
Intellectual Contribution:
Discipline-based Research
Journal title:
Business Process Management Journal
Journal listet in FT50 ranking:
nein
Year:
2014
Journal volume:
20
Month:
Januar
Pages contribution:
S. 47-67
Judgement review:
0
Key publication:
Nein
Peer reviewed:
Ja
International:
Ja
Book review:
Nein
Commissioned:
not commissioned
Professional Journal:
Nein
Interdisciplinarity:
Nein
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