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Title:

A Systematic Approach to Design a Knowledge Transfer Framework for Process Improvement Projects

Author(s):
Daniilidis, Charalampos; Lamperstorfer, Thomas; Kirschner, Rafael; Kain, Andreas; Lindemann, Udo
Pages contribution:
183 - 187
Abstract:
A key factor for a successful organization is the ability to transfer effectively knowledge for one part of the organization to other parts. In this way institutional memory is preserved in an environment of increased employee turnover and created knowledge can be used across the organization. Although diverse studies on the importance of knowledge transfer for a competitive organization and on key factors for a successful knowledge transfer can be found in the literature, there is a lack of a p...     »
Keywords:
Knowledge transfer; organizational memory; process improvement.
Book / Congress title:
IEEE IEEM 2010 - Industrial Engineering and Engineering Management
Congress (additional information):
07.-10.12.2010
Congress city:
Macao
Year:
2010
Semester:
WS 10-11
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