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- Document type:
- Masterarbeit
- Author(s):
- n.a.
- Title:
- Promotions meet Operations: Analyzing the Effect of Cross-Selling on Call Center Performance
- Advisor:
- Brech, C.
- Referee:
- Kolisch, Rainer (Prof. Dr.)
- Year:
- 2014
- University:
- Technische Universität München
- Format:
- Text
- ingested:
- 28.03.2013
- Status:
- abgeschlossen
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