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- Title:
Service Locus of Control and Customer Coproduction: The Role of Prior Service Experience and Organizational Socialization
- Document type:
- Zeitschriftenaufsatz
- Author(s):
- Büttgen, Marion; Schumann, Jan H.; Ates, Zelal
- Journal title:
- Journal of Service Research
- Year:
- 2012
- Journal volume:
- 15
- Journal issue:
- 2
- Pages contribution:
- 166 - 181
- Fulltext / DOI:
- doi:10.1177/1094670511435564
- Publisher:
- Sage Publications
- Print-ISSN:
- 1094-6705
- E-ISSN:
- 1552-7379
- Notes:
- Dieser Beitrag ist mit Zustimmung des Rechteinhabers aufgrund einer (DFG-geförderten) Allianz- bzw. Nationallizenz frei zugänglich. This publication is with permission of the rights owner freely accessible due to an Alliance licence and a national licence (funded by the DFG, German Research Foundation) respectively.
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