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- Title:
A queueing model for customer rescheduling and no-shows in service systems
- Document type:
- Zeitschriftenaufsatz
- Author(s):
- Tang, Yue; Jiang, Houyuan; Xie, Jingui; Zheng, Zhichao
- Non-TUM Co-author(s):
- ja
- Cooperation:
- international
- Intellectual Contribution:
- Discipline-based Research
- Journal title:
- Operations Research Letters
- Journal listet in FT50 ranking:
- nein
- Year:
- 2021
- Journal volume:
- 49
- Journal issue:
- 6
- Pages contribution:
- 821-828
- Fulltext / DOI:
- doi:10.1016/j.orl.2021.09.002
- Publisher:
- Elsevier BV
- E-ISSN:
- 0167-6377
- Date of publication:
- 01.11.2021
- Judgement review:
- 0
- Key publication:
- Nein
- Peer reviewed:
- Ja
- Commissioned:
- not commissioned
- Technology:
- Nein
- Interdisciplinarity:
- Nein
- Mission statement:
- ;
- Ethics and Sustainability:
- Nein
BibTeX