How to Implement Clan Control in DevOps Teams

Clan control is an important factor for project success. A clan is a group with strong social capital. Hence, the implementation of social capital is a precondition for clan control and project success. However, for managers it is still a challenge to build and motivate clan control within IT projects, because people have different skills and backgrounds. Especially in rapid application development projects when new project methods or approaches like agile software development or DevOps are applied. Thus, we build up on existing research and explore how clan control can be build and leverage within cross-functional DevOps teams. With the help of expert interviews with team leads and managers of different DevOps teams, we derived structural, cognitive and relational ties of social capital. Additionally, we present leverage factors from our data for social capital to facilitate clan control. Finally, we give implications how these factors can be implemented.     «

Clan control is an important factor for project success. A clan is a group with strong social capital. Hence, the implementation of social capital is a precondition for clan control and project success. However, for managers it is still a challenge to build and motivate clan control within IT projects, because people have different skills and backgrounds. Especially in rapid application development projects when new project methods or approaches like agile software development or DevOps are appl...     »