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- Title:
Towards a Model of Heterogeneity in IT Service Value Networks: Results from a Literature Review
- Document type:
- Konferenzbeitrag
- Author(s):
- Robert Heininger, Loina Prifti, Markus Böhm, Helmut Krcmar
- Non-TUM Co-author(s):
- nein
- Cooperation:
- -
- Pages contribution:
- 163-174
- Abstract:
- At the dawn of the Digital Economy, companies are facing with dematerialization and digitization of products and the trend towards service delivery. By supporting specialization and modularization of service providers, cloud computing involves the trend towards distributed service generation. Hence, multi-vendor networks arise and IT departments have to handle heterogeneous IT Service Value Networks (ITSVN). This research paper analyzes the concept of heterogeneity in ITSVN. Based on a literatur... »
- Keywords:
- Cloud computing, heterogeneity, literature review, IT service, value network
- Intellectual Contribution:
- Contribution to Practice
- Editor:
- J. Versendall, C. Kittl, A. Pucihar, M.K. Borštnar
- Book / Congress title:
- 29th Bled eConference: Digital Economy
- Congress (additional information):
- Bled, Slovenia
- Year:
- 2016
- Month:
- Jun
- Key publication:
- Nein
- Peer reviewed:
- Ja
- International:
- Ja
- Book review:
- Nein
- Commissioned:
- not commissioned
- Interdisciplinarity:
- Nein
- Ethics and Sustainability:
- Nein
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