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Title:

Service Descriptions for Cloud Services - The Customer's Perspective

Document type:
Konferenzbeitrag
Author(s):
Hoberg, Patrick; Wollersheim, Jan; Krcmar, Helmut
Non-TUM Co-author(s):
nein
Cooperation:
-
Abstract:
Traditional IT outsourcing is a supplier business. Outsourcing providers seek to engage in sustainable long-term business relationships providing their clients with customized IT services. The client relies on the Request for Information (RFI), the Request for Proposal (RFP) as well as the due diligence to receive required information directly from potential service providers. Triggered by the progressive adoption of the cloud computing paradigm the traditional value chain in the IT outsourcing...     »
Intellectual Contribution:
Discipline-based Research
Book / Congress title:
ConLife Academic Conference
Congress (additional information):
Cologne, Germany
Year:
2012
Month:
Jun
Key publication:
Nein
Peer reviewed:
Ja
International:
Ja
Book review:
Nein
Commissioned:
not commissioned
Professional Journal:
Nein
Mission statement:
;
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