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- Title:
Towards a Reuse of Product Related Concepts for Service Data Management
- Document type:
- Konferenzbeitrag
- Author(s):
- Schermann, Michael; Böhmann, Tilo; Krcmar, Helmut
- Non-TUM Co-author(s):
- nein
- Cooperation:
- -
- Abstract:
- With a growing customization, automation and standardisation of IT services a systematic management of data on IT services becomes a pressing issue for researchers and practitioners alike. We propose Service Data Management as a cross-functional data view on services and their delivery. To this end we develop a first draft of an ontological model of common concepts of IT services. For simple IT services, established standards from the world of physical products may be surprisingly useful in the... »
- Intellectual Contribution:
- Discipline-based Research
- Book / Congress title:
- Informatik 2005 - Informatik LIVE!
- Congress (additional information):
- Bonn, Germany
- Publisher:
- Gesellschaft für Informatik
- Year:
- 2005
- Month:
- Sep
- Key publication:
- Nein
- Peer reviewed:
- Ja
- International:
- Ja
- Book review:
- Nein
- Commissioned:
- not commissioned
- Professional Journal:
- Nein
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