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Titel:

Introducing a Generic Concept for an Online IT-Benchmarking System

Dokumenttyp:
Zeitschriftenaufsatz
Autor(en):
Ziaie, Pujan; Ziller, Markus; Wollersheim, Jan; Krcmar, Helmut
Nicht-TUM Koautoren:
nein
Kooperation:
-
Abstract:
While IT benchmarking has grown considerably in the last few years, conventional benchmarking tools have not been able to adequately respond to the rapid changes in technology and paradigm shifts in IT-related domains. This paper aims to review benchmarking methods and leverage design science methodology to present design elements for a novel software solution in the field of IT benchmarking. The solution, which introduces a concept for generic (service-independent) indicators is based on and re...     »
Intellectual Contribution:
Discipline-based Research
Zeitschriftentitel:
International Journal of Computer Information Systems and Industrial Management Applications
Jahr:
2012
Band / Volume:
5
Monat:
Mai
Seitenangaben Beitrag:
S. 137–150
Key publication:
Nein
Peer reviewed:
Ja
International:
Ja
Book review:
Nein
commissioned:
not commissioned
Professional Journal:
Nein
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