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Document type:
Zeitschriftenaufsatz 
Author(s):
Ziaie, Pujan; Ziller, Markus; Wollersheim, Jan; Krcmar, Helmut 
Non-TUM Co-author(s):
nein 
Cooperation:
Title:
Introducing a Generic Concept for an Online IT-Benchmarking System 
Abstract:
While IT benchmarking has grown considerably in the last few years, conventional benchmarking tools have not been able to adequately respond to the rapid changes in technology and paradigm shifts in IT-related domains. This paper aims to review benchmarking methods and leverage design science methodology to present design elements for a novel software solution in the field of IT benchmarking. The solution, which introduces a concept for generic (service-independent) indicators is based on and re...    »
 
Intellectual Contribution:
Discipline-based Research 
Journal title:
International Journal of Computer Information Systems and Industrial Management Applications 
Year:
2012 
Journal volume:
Month:
Mai 
Pages contribution:
S. 137–150 
Key publication:
Nein 
Peer reviewed:
Ja 
International:
Ja 
Book review:
Nein 
Commissioned:
not commissioned 
Professional Journal:
Nein