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Document type:
Zeitschriftenaufsatz 
Author(s):
Kristekova, Zuzana; Jurisch, Marlen; Schermann, Michael; Krcmar, Helmut 
Non-TUM Co-author(s):
nein 
Cooperation:
Title:
Consolidating findings from business process change case studies using system dynamics: The example of employee morale 
Abstract:
In this paper, we explore system dynamics as a useful approach to consolidate findings from case studies on business process change (BPC) projects. We compile data from 65 BPC case studies to develop a system dynamics simulation model that helps us to investigate ?employee morale? as an important construct in BPC projects. We show that such simulation models consolidate the complex and often non-linear findings from BPC case studies in a way that makes it available to discourse among researchers...    »
 
Intellectual Contribution:
Discipline-based Research 
Journal title:
Knowledge Management & E-Learning: An International Journal 
Journal listet in FT50 ranking:
nein 
Year:
2012 
Journal volume:
Month:
Dezember 
Pages contribution:
S. 455-480 
Key publication:
Nein 
Peer reviewed:
Ja 
International:
Ja 
Book review:
Nein 
Commissioned:
not commissioned 
Professional Journal:
Nein 
Interdisciplinarity:
Ja