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Dokumenttyp:
Zeitschriftenaufsatz 
Autor(en):
Kristekova, Zuzana; Jurisch, Marlen; Schermann, Michael; Krcmar, Helmut 
Nicht-TUM Koautoren:
nein 
Kooperation:
Titel:
Consolidating findings from business process change case studies using system dynamics: The example of employee morale 
Abstract:
In this paper, we explore system dynamics as a useful approach to consolidate findings from case studies on business process change (BPC) projects. We compile data from 65 BPC case studies to develop a system dynamics simulation model that helps us to investigate ?employee morale? as an important construct in BPC projects. We show that such simulation models consolidate the complex and often non-linear findings from BPC case studies in a way that makes it available to discourse among researchers...    »
 
Intellectual Contribution:
Discipline-based Research 
Zeitschriftentitel:
Knowledge Management & E-Learning: An International Journal 
Journal gelistet in FT50 Ranking:
nein 
Jahr:
2012 
Band / Volume:
Monat:
Dezember 
Seitenangaben Beitrag:
S. 455-480 
Key publication:
Nein 
Peer reviewed:
Ja 
International:
Ja 
Book review:
Nein 
commissioned:
not commissioned 
Professional Journal:
Nein 
Interdisziplinarität:
Ja