Open Innovation and User Experience: a chance to gain deeper user insights

Kain, A.; Kirschner, R.; Lindemann, U.

Author(s):: Kain, A.; Kirschner, R.; Lindemann, U.
Title:: Open Innovation and User Experience: a chance to gain deeper user insights
Abstract:: Abstract. We suggest Open Innovation methods to meet User Experience. Open Innovation methods unlock user inputs to support innovation processes. A case study with an electric microcar presents the method Immersive Product Improvement (IPI). It illustrates the challenges and opportunities to tackle not only usability issues but also User Experience methodically. Vitalizing tools that enable capturing the users’ experience pose a chance to support product development by comprehensive user insights. «
Abstract. We suggest Open Innovation methods to meet User Experience. Open Innovation methods unlock user inputs to support innovation processes. A case study with an electric microcar presents the method Immersive Product Improvement (IPI). It illustrates the challenges and opportunities to tackle not only usability issues but also User Experience methodically. Vitalizing tools that enable capturing the users’ experience pose a chance to support product development by comprehensive user insight... »
Keywords:: User Experience; Open Innovation; Immersive Product Improvement (IPI); case study
Book / Congress title:: 13th Conference on Human-Computer Interaction (INTERACT), Workshop User Experience in Cars
Congress (additional information):: 05.-09.09.11
Congress city:: Lisbon, Portugal.
Year:: 2011
Semester:: SS 11
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