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Document type:
Zeitschriftenaufsatz 
Author(s):
Bachmann, Frederik R.; Briem, Lars; Busch, Fritz; Vortisch, Peter 
Title:
Dynamics and Processes in Operations Control Centers in Urban Public Transport: Potentials for Improvement 
Abstract:
Disruptions in public transport operations occur every day. Thus, providing a reliable system is a challenge for operations and planning. This paper gives insights into the dynamics and processes of operations control centers in public transport to reveal potentials for further improvement in reliability. Therefore, directors were interviewed, dispatchers observed, and operations documentation was studied. It has become obvious that the process of dispatching has four different types of call sig...    »
 
Keywords:
Public Transport; Incident Management; Disruption; Operations and Management 
Dewey Decimal Classification:
620 Ingenieurwissenschaften 
Journal title:
IEEE Transactions on Intelligent Transportation Systems 
Year:
2022 
Pages contribution:
1-16 
Covered by:
Scopus; Web of Science 
Reviewed:
ja 
Language:
en 
Publisher:
Institute of Electrical and Electronics Engineers (IEEE) 
Print-ISSN:
1524-9050 
E-ISSN:
1558-0016 
Status:
Verlagsversion / published 
Accepted:
22.02.2022 
Date of publication:
22.03.2022 
TUM Institution:
Lehrstuhl für Verkehrstechnik 
Format:
Text