Platform governance is a fundamental task for operating a platform ecosystem. A platform owner needs to orchestrate the app developers on its platform. Even though platform governance is frequently considered in information systems (IS) research, there is little knowledge on how platform owners can acquire skills and knowledge on platform governance. This is particular relevant in early phases of platforms. This paper strives to shed light on how an automotive manufacturer who has little experience as platform owner creates a platform and improves its platform governance. Based on four episodes from observed in the development department’s practices, we identify transfer of knowledge and integration of artifacts as basic mechanisms that enable the platform owner to benefit from interactions with app developers. Our work contributes to the under-investigated field of platform emergence and provides valuable insights for practitioners.     «

Platform governance is a fundamental task for operating a platform ecosystem. A platform owner needs to orchestrate the app developers on its platform. Even though platform governance is frequently considered in information systems (IS) research, there is little knowledge on how platform owners can acquire skills and knowledge on platform governance. This is particular relevant in early phases of platforms. This paper strives to shed light on how an automotive manufacturer who has little...     »