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Document type:
Konferenzbeitrag 
Author(s):
Fries, Veronika; Wiesche, Manuel; Krcmar, Helmut 
Title:
The Dualism of Workarounds: Effects of Technology and Mental Workload on Improvement and Noncompliant Behavior within Organizations 
Abstract:
IT-based workarounds gain increasing attention facing both negative – regarding productivity and performance – and positive – such as innovation and improvement – facets within organizations. However, experimental investigation of underlying factors and components of workarounds still remains rare. This research-in-progress paper develops a theoretical model in order to evaluate the effect of technology and human workload on positive – in terms of improvement-oriented behavior - and negative – i...    »
 
Book / Congress title:
Thirty Seventh International Conference on Information Systems 
Year:
2016