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Author(s):
Friesdorf, Florian; Plavvsi'c, Marina; Bubb, Heiner 
Title:
An integral system-ergonomic approach for IT-based process management in complex work environments by example of manufacturing and health care 
Abstract:
Recent trends in manufacturing and health care move these two work systems closer together from a system ergonomics point of view. Individual treatment of products, especially patients, by specialists in a distributed environment demand information technology (IT)-based support suitable for complex systems. IT-based support of processes in complex systems is difficult due to the lack of standard processes. IT support also means to rethink processes to use efficiency potentials. Close cooperation...    »
 
Journal title:
Human Factors and Ergonomics in Manufacturing 
Year:
2009 
Journal volume:
19 
Journal issue:
Pages contribution:
78--98 
Fulltext / DOI:
Print-ISSN:
10908471