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Document type:
Konferenzbeitrag 
Author(s):
Böhmann, Tilo; Gottwald, Richard; Krcmar, Helmut 
Non-TUM Co-author(s):
nein 
Cooperation:
Title:
Towards mass-customized IT services 
Abstract:
In response to declining prices IT service providers seek to reduce costs by achieving greater economies of scale. The divergent requirements of corporate customers, however, limit the opportunity to achieve scale economies through standardization of services. In response, some outsourcing vendors have embraced a strategy of employing reusable service modules match their clients' needs. Reusable modules create room for standardization on the component level while maintaining the ability of the p...    »
 
Intellectual Contribution:
Discipline-based Research 
Book / Congress title:
Eleventh Americas Conference on Information Systems 
Congress (additional information):
Omaha, Nebraska 
Publisher:
Association for Information Systems 
Year:
2005 
Month:
Aug 
Key publication:
Nein 
Peer reviewed:
Ja 
International:
Ja 
Book review:
Nein 
Commissioned:
not commissioned 
Professional Journal:
Nein