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Document type:
Konferenzbeitrag 
Author(s):
Hecht, Sonja; Wittges, Holger; Krcmar, Helmut 
Non-TUM Co-author(s):
nein 
Cooperation:
Title:
IT capabilities in ERP maintenance 
Abstract:
With the maturing use of ERP systems, the management of their post-implementation phase is receiving increased attention. There is a need to understand how to manage post-implementation activities like ERP maintenance. ERP maintenance is a critical IT service provided by IT organizations in the ERP post-implementation phase, including activities to support and extend existing ERP systems. The extant research has focused on tasks related to ERP maintenance, but it lacks studies that provide insig...    »
 
Intellectual Contribution:
Discipline-based Research 
Book / Congress title:
Proceedings of the 19th European Conference on Information Systems (ECIS 2011) ICT and Sustainable Service Development 
Congress (additional information):
Helsinki, Finland 
Publisher:
Aalto University Helsinki 
Year:
2011 
Month:
Jun 
Key publication:
Nein 
Peer reviewed:
Ja 
International:
Ja 
Book review:
Nein 
Commissioned:
not commissioned 
Professional Journal:
Nein