Abstract. We suggest Open Innovation methods to meet User Experience. Open Innovation methods unlock user inputs to support innovation processes. A case study with an electric microcar presents the method Immersive Product Improvement (IPI). It illustrates the challenges and opportunities to tackle not only usability issues but also User Experience methodically. Vitalizing tools that enable capturing the users’ experience pose a chance to support product development by comprehensive user insights.     «

Abstract. We suggest Open Innovation methods to meet User Experience. Open Innovation methods unlock user inputs to support innovation processes. A case study with an electric microcar presents the method Immersive Product Improvement (IPI). It illustrates the challenges and opportunities to tackle not only usability issues but also User Experience methodically. Vitalizing tools that enable capturing the users’ experience pose a chance to support product development by comprehensive user insight...     »