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Document type:
Konferenzbeitrag 
Author(s):
Akkaya, Cigdem; Fedorowicz, Jane; Krcmar, Helmut 
Non-TUM Co-author(s):
ja 
Cooperation:
international 
Title:
SUCCESSFUL PRACTICES FOR USING SOCIAL MEDIA BY POLICE DEPARTMENTS: A CASE STUDY OF THE MUNICH POLICE 
Abstract:
Social media has become a key component of police efforts to achieve public safety goals. To be effec-tive, police must establish guidance on the best way to employ this tool in differing circumstances. Social media crisis communication guidelines for police departments have received little attention to date. Social media can support police in the successful dissemination of time-critical information and hinder the spread of rumors while aiming to remain as responsive as possible. Police departm...    »
 
Book / Congress title:
27th European Conference on Information Systems 
Congress (additional information):
Stockholm and Uppsala, Sweden 
Year:
2019 
Month:
Jun 
Mission statement: