The high diversification in the automotive sector is a consequence of the increasing desire of customers for products, which meet their individual needs. These needs are closely linked to customers’ characteristics. The knowledge of these characteristics is an essential input for the definition of functional requirements for vehicle design. Former research identified correlations between user characteristics and the individual driving behavior. But an overall approach, which describes customer groups and their usage pattern totally, is missing. Therefore, a methodology was developed, which establishes a link between the essential characteristics of user groups and specific usage pattern. The results of the methodology application can be used for the derivation of functional requirements.     «

The high diversification in the automotive sector is a consequence of the increasing desire of customers for products, which meet their individual needs. These needs are closely linked to customers’ characteristics. The knowledge of these characteristics is an essential input for the definition of functional requirements for vehicle design. Former research identified correlations between user characteristics and the individual driving behavior. But an overall approach, which describes customer g...     »