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Document type:
Konferenzbeitrag 
Author(s):
Schmidt, Danilo Marcello; Preißner, Stephanie; Hermosillo Martínez, José Alonso; Quiter, Michael; Mörtl, Markus; Raasch, Christina 
Title:
Integration of User Knowledge Across the Lifecycle of Integrated Product-Service Systems - An Empirical Analysis of the Relevance for PSS Development and Management 
Pages contribution:
199-208 
Abstract:
Integration of user knowledge in corporate innovation processes enhances firm innovation performance. Despite the relevance of the topic, research on when to integrate user knowledge into corporate innovation processes is scarce. We address this gap by empirically investigating the relevance of user knowledge across the lifecycle of complex product-service systems (PSS). Using matched interview data from both users and producers, we find, that user knowledge is useful for many important phases a...    »
 
Keywords:
User centred design, Open Innovation, Design process, Knowledge management 
Book / Congress title:
20th International Conference on Engineering Design (ICED15) 
Date of congress:
27.-30.07.2015 
Year:
2015 
Quarter:
3. Quartal 
Notes:
Entwicklungsprozesse 
Semester:
SS 15