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Document type:
Konferenzbeitrag 
Contribution type:
Textbeitrag / Aufsatz 
Author(s):
Wilberg, Julian; Hollauer, Christoph; Omer, Mayada 
Title:
Supporting the Performance Assessment of Product-Service Systems during the Use Phase 
Pages contribution:
203–208 
Abstract:
Companies providing Product-Service Systems (PSS) can gain competitive advantages by addressing the customer needs in a more precise way than regular product manufacturer. However, achieving these benefits also increases the responsibility on the company’s side because the value of a PSS is delivered during the use phase. In many cases a provider stays the owner of the PSS and is thus responsible for the performance during the use. Accordingly, the PSS provider acts not only as a manufactu...    »
 
Keywords:
Key performance indicators; use phase orientation; assessment of strategic goals 
Editor:
Elsevier 
Book / Congress title:
7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and business 
Date of congress:
21.5. - 22.5.2015 
Publisher:
Elsevier 
Publisher address:
Amsterdam 
Date of publication:
14.05.2015 
Year:
2015 
Quarter:
2. Quartal 
Pages:
Language:
en 
Publication format:
WWW 
Notes:
Entwicklungsprozesse 
Semester:
SS 15