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Document type:
Konferenzbeitrag 
Author(s):
Schmidt, Danilo Marcello; Malaschewski, Oliver; Fluhr, Daniel; Mörtl, Markus 
Title:
Customer-oriented Framework for Product-Service Systems 
Pages contribution:
289-292 
Abstract:
During the last years, several frameworks for developing PSSs arose, which vary in focus. Examples of their focuses are engineering processes, technology, knowledge engineering, services or tangible products. However, just a few frameworks concentrate on the market or, specifically, the customer. As the customer is the key success factor of any product, we have developed a framework for designing PSSs by adapting an existing technology-centered framework. Our framework describes the perspective...    »
 
Keywords:
Product-Service Systems, PSS Framework, Customer Orientation 
Editor:
Boucher, Xavier; Brissaud, Daniel 
Book / Congress title:
7th Industrial Product-Service Systems Conference - PSS, industry transformation for sustainability and business 
Date of congress:
21.05-22.05.2015 
Publisher:
Elsevier 
Year:
2015 
Quarter:
2. Quartal 
Notes:
Entwicklungsprozesse 
Semester:
SS 15