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Document type:
Konferenzbeitrag 
Author(s):
von Saucken, Constantin; Michailidou, Ioanna; Lindemann, Udo 
Title:
Emotional Mental Model 
Abstract:
The design of User Experience (UX) demands the consideration of expectations and remembrance on the product use. We think of mental models (widely used in usability) as being a good approach to influence expectations, although emotional aspects are not considered so far. In this paper we introduce the concept of Emotional Mental Models and corresponding product descriptions to help researchers, designers, customers and other stakeholders in UX design process anticipating experiences and communic...    »
 
Keywords:
Human Factors; User Experience; Usability; Emotional Design; Mental Model 
Book / Congress title:
International Conference on Industrial Engineering and Engineering Management (IEEM) 2013 
Year:
2013 
Quarter:
4. Quartal 
Notes:
Innovation & Kreativität 
Semester:
WS 13-14