This paper presents an approach to characterize engineering design processes. It is based on a both network and graph theory to algorithmically identify and evaluate characteristics of a process to spot different kinds of weak spots that are possible starting points for process improvement projects. Information flow-oriented process models are used and converted into a Multi Domain Matrix to represent all of the network’s links across different domains such as information objects or organizational units equally. Ultimately, the approach is a first step towards key figures that are able to represent the performance of a process.     «

This paper presents an approach to characterize engineering design processes. It is based on a both network and graph theory to algorithmically identify and evaluate characteristics of a process to spot different kinds of weak spots that are possible starting points for process improvement projects. Information flow-oriented process models are used and converted into a Multi Domain Matrix to represent all of the network’s links across different domains such as information objects or organization...     »